Assistant Manager South East London
Location: London, England
Description: Paddy Power PLC is employing Assistant Manager South East London right now, this job will be depute in England. More details about this job opportunity kindly see the descriptions. The post holder will be responsible for planning, organising, co-ordinating and directing the activities of the betting shop on the Managers day off and during holidays. You will also be responsible for exc! ellent levels of customer service, cash handling, and team morale.
RESPONSIBLE TO: Shop Manager
KEY RESPONSIBILITIES:
1. CUSTOMER SERVICE
§ Acceptance of bets and payment of winning bets in accordance with company procedure.
§ Fast and accurate calculation and settlement of winnings in Manager’s absence.
§ Payment of winnings from in-shop gaming machines.
§ Efficient use of screens and key pads to provide information to customers on request.
§ Building customer relationships in order to create a desirable shop atmosphere and obtain customer loyalty.
§ Providing refreshments to customers in order to develop good customer relations and to create a welcoming environment.
2. SHOP MANAGEMENT
§ Required to open, manage and close the shop in the Manager’s absence.
3. CASH HANDLING AND BALANCING PROCEDURES
§ Responsible for accuracy of till and p! ayout in order to avoid cash differences.
§ Emptying! in-shop gaming machines when required.
§ Handling cash transfers to the safe to maintain low amounts of cash on the shop counter.
§ Required to carry out banking as and when required.
§ Assisting the Manager in administration and accounting procedures, including monitoring business activity, daily and weekly figures. You will be required to carry out these tasks in the Manager’s absence.
4. SHOP PRESENTATION
§ To ensure that racing papers are displayed in the shop before opening.
§ Responsible for keeping the shop safe, tidy and clean to increase comfort of customers.
§ Monitoring stock levels of slips and stationery in the shop.
5. PROMOTIONAL ACTIVITY
To assist the Manager and Marketing Department in promotional activities, designed to increase shop business and brand awareness.
6. SHOP SECURITY
§ To notify the Manager and/or the Racing Room of high staked or high ! liability business in order to assist in increasing shop profitability.
§ Maintenance of shop technical systems such as the alarm system, CCTV, safe insert, gaming machines, and so on. You will be immediately required to report any faults to the service provider.
§ Employees are required to notify the Manager (and the Security Department when necessary) of any security issues, in accordance with Security procedures.
7. HEALTH & SAFETY
§ To take all possible steps to provide a safe working environment to comply with the law and with company policy.
§ Responsible for in-shop Health & Safety training to comply with legislation.
§ Responsible for implementing and managing Health & Safety in line with company procedures.
§ To co-operate with external Health & Safety visitors.
§ Regularly audit the working environment to ensure full compliance with Health and Safety standards.
8. MANAGING SHOP! TEAM
§ Where necessary, managing performance of shop staff. !
§ Responsible, as assistant team leader, for encouraging friendly and co-operative shop team.
§ Responsible for on-the-job training of shop staff when required.
§ To complete Human Resources administration as and when required.
§ Providing an example of excellent standards for shop staff to follow.
9. ADDITIONAL DUTIES
§ This job description is not intended to be an exhaustive list of responsibilities. The jobholder may be required to complete other tasks as directed by Senior Management in order to achieve business objectives.
CAREER DEVELOPMENT
It is Paddy Power Bookmakers policy to promote from within, whenever possible. All vacant positions are advertised internally and are open to all employees in the company. Induction training will be provided, along with a structured on-the-job training programme.
WORKING HOURS AND CONDITIONS
Flexibility of employment is key to our busines! s. We offer full time and part time positions at various hours. We operate seven days a week, 364 days a year and weekends are historically our busiest trading days of the week.
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If you were eligible to this job, please give us your resume, with salary requirements and a resume to Paddy Power PLC.
Interested on this job, just click on the Apply button, you will be redirected to the official website
This job starts available on: Sun, 07 Jul 2013 06:41:41 GMT
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