Personal Travel Expert- Stratford City Westfield job at Kuoni in London

Kuoni is currently seeking to employ Personal Travel Expert- Stratford City Westfield on Thu, 18 Jul 2013 12:36:42 GMT. We believe there's a very simple reason why Kuoni consistently tops the awards, it's thanks to our outstanding people who go the extra mile to craft the perfect holiday which is completely personalised to the customer. Our customers appreciate the finer details, so your role will be to ensure consistently high standards in how we treat our customers, spending time to understand our customers'...

Personal Travel Expert- Stratford City Westfield

Location: London, England

Description: Kuoni is currently seeking to employ Personal Travel Expert- Stratford City Westfield right now, this job will be ordered in England. Further informations about this job opportunity kindly see the descriptions. We believe there's a very simple reason why Kuoni consistently tops the awards, it's thanks to our outstanding people who go the extra mile to craft the perfect ho! liday which is completely personalised to the customer. Our customers appreciate the finer details, so your role will be to ensure consistently high standards in how we treat our customers, spending time to understand our customers' needs and offer real personal service to each and every one of them.

That's why we value people who can bring total enthusiasm to the role, plus the ability to listen to customers and help them find the perfect holiday experience. We want travel consultants who can showcase the choice of travel options by offering the best in class hotels worldwide. In short, we'll expect you to be friendly, helpful and professional at all times. We'll expect you to be positive, energetic, to take responsibility for getting things done and to take pride in doing them well. And naturally, we'll also expect you to want to learn and experience as much as possible about our destinations because of your passion for travel

What you'll be doing

Provide the best and most comprehensive service possibl! e to all our clients within a retail environment.

Maximising sales by selling all Kuoni products, including specialists

Take responsibility for the clients complete satisfaction with Kuoni, ensuring their expectations are exceeded, whilst retaining Kuoni profit margins

Answer telephone calls, e-mails, faxes, written and personal enquiries from clients.

Working as an effective team member, assisting their face-to-face clients and taking overflow calls from other sales teams as required.

Ensure key colleagues are kept informed of any problems or opportunities relating to our products, competitors and customers, as well as urgent issues inhibiting our ability to sell.

Ensure you keep fully up to date with all current marketing campaigns both direct and trade.

To maintain and demonstrate your own level of expertise of the sales system and product knowledge.

Keep up to date on the latest information about Ku! oni/specialist product

Attend supplier training sessions and participate in the educational programme.

Ensure you understand the importance of minimal discounting wherever possible and eliminate errors which may impact on the profit margin.

What's required

• Developed sales skills and proven track record of achieving personal sales targets within a retail travel environment or similar.
• Knowledge of long haul travel
• Exceptional customer service skills
• A positive 'can do' attitude.
• Flexible and adaptable to changing priorities
• Adept at planning and organising own time
• Excellent written and verbal communication skills
• The desire and initiative to achieve and surpass targets
• Approachable manner with both colleague and clients

Please in your application a 200 -500 word statement on why you want to work for Kuoni either incorporating a memorable travel experi! ence or why you would like to go to a certain destination in the world.!

Kuoni UK

Claire Thorogood

ici
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If you were eligible to this job, please give us your resume, with salary requirements and a resume to Kuoni.

Interested on this job, just click on the Apply button, you will be redirected to the official website

This job will be opened on: Thu, 18 Jul 2013 12:36:42 GMT

Apply Personal Travel Expert- Stratford City Westfield Here