Insurance Administrator job at Homelet in London

Homelet is at present looking to employ Insurance Administrator on Tue, 10 Sep 2013 17:47:00 GMT. Purpose JOB TITLE: Insurance Administrator REPORTING TO: Landlords Team Leader MAIN PURPOSE OF THE ROLE: HomeLet provides insurance services to letting agents, landlords and tenants. The Insurance Administrator needs to be able to provide this wide variety of administration with a high level of service. You will be focussed and hard-working with good attention to detail. You will need to...

Insurance Administrator

Location: London, England

Description: Homelet is at present looking to employ Insurance Administrator right now, this job will be settled in England. For complete informations about this job opportunity kindly see the descriptions. Purpose

JOB TITLE: Insurance Administrator

REPORTING TO: Landlords Team Leader

MAIN PURPOSE OF THE ROLE:
HomeLet provides insurance services to letting a! gents, landlords and tenants. The Insurance Administrator needs to be able to provide this wide variety of administration with a high level of service. You will be focussed and hard-working with good attention to detail. You will need to quickly build an in-depth knowledge of our products, systems and processes so that you can respond quickly and accurately to our customers. You will need to be comfortable with email, Outlook, Word and Excel. You will need to be flexible in your approach to handling the work and constantly be on the lookout for service and process improvements.

KEY TASKS AND ACCOUNTABILITIES:

• To support the Insurance departments in processing of all admin work, incl Portfolio, Absolute, Tenants, Landlords and Rent Guarantee
• To process all incoming internal and external mail
• Understands the importance of productivity
• Maintains high attendance in line with guidelines
• Always punctual
• Dis! plays a positive attitude towards change
• Delivers per! sonal targets â€" productivity and quality
• Monitors and tracks own results
• To be able to identify complaints and follow the correct procedure
• Learns from experience taking feedback on board
• Ensures all customer data is stored accurately
• Participates positively in team meetings
• To file all paperwork that has been processed
• To action all CSU urgent requests received via e-mail from the inbound and outbound call centres
• To be responsible for all Principal and Key Account queries and action
• To action all other tasks as requested by Manager on an ad hoc basis.

PERSON SPECIFICATION

Essential

Desirable

Education / Qualifications

• English and Maths GCSE or equivalent

Recognised computer qualification e.g. CLAIT, ECDL.

Experience/Knowledge

• Proven experience in an administrative role.
• NVQ

Cust! omer service/ administration

Skills/Aptitudes

• Good numeracy skills.
• Good problem solving skills.
• Needs to show initiative.
• Good organisational skills

Knowledge of Microsoft office suite, internet and emailing.

Personal Attributes

• Ability to prioritise.
• Ability to work under pressure.
• Ability to work as a member of a team and individually.
• Team Player

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If you were eligible to this job, please send us your resume, with salary requirements and a resume to Homelet.

Interested on this job, just click on the Apply button, you will be redirected to the official website

This job will be opened on: Tue, 10 Sep 2013 17:47:00 GMT

Apply Insurance Administrator Here