Receptionist occupation at Firmdale in London

Firmdale is presently looking of Receptionist on Sun, 29 Sep 2013 07:37:08 GMT. Job Title: Receptionist Employer Type: Hotel Annual Salary: £17,000-£17,500 per annum Salary Description: Excellent Package Location: London About the Receptionist Job We are currently recruiting for a Receptionist to join the busy Front Office team. At Firmdale Hotels we pride ourselves on the unparalleled luxury and comfort our hotels afford within a stylish yet relaxed and homely setting. As a...

Receptionist

Location: London, England

Description: Firmdale is presently looking of Receptionist right now, this occupation will be delegated in England. For complete informations about this occupation opportunity please give attention to these descriptions. Job Title: Receptionist
Employer Type: Hotel
Annual Salary: £17,000-£17,500 per annum
Salary Description: Excellent Package
Location: London
Abou! t the Receptionist Job

We are currently recruiting for a Receptionist to join the busy Front Office team. At Firmdale Hotels we pride ourselves on the unparalleled luxury and comfort our hotels afford within a stylish yet relaxed and homely setting. As a result we look for front line staff that are able to instantly put guests at ease and emulate the high standards of excellence that the Firmdale name has become synonymous with. You should be customer service focused, possessing a warm and welcoming nature, excellent communication skills and impeccable personal presentation. The purpose of the role is to exceed expectations and provide exceptional service for every guest. Basic duties include: Greeting, receiving and welcoming of guests, maintaining accounts and handling enquiries, undertaking cashiering and providing switchboard cover. As a result you should be versatile and committed to providing an unforgettable personalised experience for each and every guest. !
This is an excellent opportunity to become part of an awar! d winning team with a reputation for excellence throughout the industry.
To be successful in your application for the position of Receptionist, you must possess the following:
Essential
Previous experience as a Receptionist
A proven track record and background in 5* and 4* properties
Excellent communication skills both verbal and written
Down to earth personality
Team player
Excellent personal presentation
Superb attention to detail
Outstanding customer service skills and an approachable and friendly manner
The right to work in the United Kingdom
Desirable
Previous Opera experience
Receptionist Hours: 40 hours a week (5 days out of 7 including weekends)
Company Info
Firmdale Hotels is an award winning hotel group. We have won the Queens Award for Excellence three times and the Soho Hotel has won The Cateys Award for Hotel of the Year.
Quality is what we are all about at Firmdale and that’s from our! individually designed bedrooms containing original pieces of artwork to the Egyptian cotton linen used in the restaurant. We believe that the customer truly comes first and that if we get the minor detail right then everything else will follow.
Our culture suits down to earth, genuinely friendly, ambitious and hardworking people. If you want to be noticed and recognized for your individual contribution then this is the company for you. As a result of our success we are a rapidly expanding group and therefore are able to offer excellent career progression along with individually tailor made career development plans.
The behaviours we value at Firmdale are;

• Positive can do attitude, Enthusiastic and passionate, Consistently professional, Friendly and Attentive, Interested and Driven and Genuine/Loyal/Honest

The behaviours our managers will demonstrate are;

• Genuine care for their people, Customer focused, Involve people and Empower! , Show consistent appreciation, Show real trust, Listen and Act, Give c! lear expectations, Encourage teamwork, Driven/Passionate and Ensure work is fun

Benefits for working for Firmdale;

• Extensive training and development opportunities, Career planning and progression.
• Competitive salaries
• Free Dry Cleaning for uniforms and discounted dry cleaning for employees personal items
• Meals on duty
• Incremental Holiday starting at 20 and going up a day each year to 25 days.
• Experience Vouchers (which are redeemable during your employment)

Incentive Schemes;

• Departmental Incentive Schemes
• Recruitment Incentive Scheme
• Employee of the month/year awards

Why should you choose Firmdale?
At Firmdale we work towards the highest levels of guest satisfaction, as such you will be part of an award winning team who take service to another level. We are a market leader and a rapidly expanding Company that can offer fantastic career opportunitie! s. To facilitate our expansion we have a policy to wherever possible, promote from within. At Firmdale, each individual employee is valued â€" here you are not just another number, you are key to our future success.
We offer a fantastic spectrum of training opportunities. The training available ranges from soft management to detailed technical skills; examples of these are Train the Trainer, Leadership, Learning Academies and much more.
Firmdale is a Company you will be proud to work for. We are individual, stylish, modern and elegant.
In recognition of our commitment to investing in our people we have won the following awards;

• Winner Hotel Excellence Awards "Excellence in Customer Service" 2010
• Winner Queens Award for Enterprise 2000, 2006, 2009
• Winner CIPD People Management Award for "Employee Engagement" 2009
• Winner Excellence in Human Resources with HR in Hospitality 2009
• Winner Springboard Award for Excellenc! e 2008 - "Best initiative to attract people into management"

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If you were eligible to this occupation, please give us your resume, with salary requirements and a resume to Firmdale.

Interested on this occupation, just click on the Apply button, you will be redirected to the official website

This occupation starts available on: Sun, 29 Sep 2013 07:37:08 GMT

Apply Receptionist Here