CRM Manager
Location: London, England
Description: The Access Group is currently interviewing CRM Manager right now, this vacancy will be ordered in England. For complete informations about this vacancy opportunity kindly read the description below. Access is a leading author of fully integrated business management software. The portfolio spans solutions for ERP, finance, HR, Payroll, warehousing, business intelligence, professional service automation and ma! nufacturing.
Our customers
More than 10,000 UK businesses and not-for-profit organisations use Access solutions to improve their performance, profitability and drive growth, unlocking their business potential through improved business insight.
Vertical focus
Our industry-specific solutions differentiate Access in the market and templated solutions make for rapid and easy deployment. Automate operations, streamline processes and share business information anytime, anywhere.
Rapid growth
Access is one of the top five fastest growing UK software developers in The Sunday Times Buyout Track 100 2012 and featured in last year's Profit Track 100. Commitment to customers and employees has also placed the company among the UK's top employers in The Sunday Times' 100 'Best Companies to Work For' 2011.
Role:
You will become the main owner of the company CRM system from the marketing perspective. You will be expe! cted to support the entire marketing operation, in particular ! those involved in executing customer and prospect lead generation campaigns. In addition to managing the cleaning/appending process, it will be necessary to define a strategy to maintain data integrity across the business which impacts daily on the quality of marketing data. Review whether we capture all relevant data/attributes to produce quality reports and define rigid processes that ensure this happens;
Create dashboards for individual marketing team members that capture their key KPIs
Review the design of our CRM system and implement required architectural changes to meet your job objectives;
Ensure that we can report on the effectiveness of each lead gen campaign especially capturing the lead origin and making sure we can easily track the performance KPIs for all external lead sources;
Champion the CRM system integration with any other systems deployed at Access, where relevant;
Drive other system improvements and focus on ! the key information that matters;
Manage the integration between the CRM system and email marketing/marketing automation system;
Prepare and deliver training to sales and marketing to help them use the two systems properly;
Skills and Experience:
Advanced Excel and SQL Query;
Crystal Reports (?)
Goldmine (at least fundamental);
Consolidated reporting from multiple databases;
A passion for delivering high quality reports and communicating these to the business;
A drive to continually improve processes and systems;
The ability to plan, prioritise and work on several projects at once;
The ability to quickly learn new applications and technologies including Access BI solution, Insight;
The ability to work autonomously and as part of a team with effective communication skills, actual and virtual;
Benefits:
Holiday â€" 22 days and increasing to 27 with! in 5 years’ service;
Pension â€" which is a salary sacrifice! scheme and the Company matches up to 5%;
The flexible benefits employees can opt for via salary sacrifice currently include:
Annual Leave - buy and sell;
Critical Illness Cover;
Partner Critical Illness Cover;
Group Life Assurance â€"which you can scale up and down (we offer 4 x salary as standard);
Childcare Vouchers;
Gourmet Society;
Give As You Earn;
Zipcar;
Dental Insurance;
Health Cash Plan;
Health Screening;
Personal Accident Insurance;
Private Medical Insurance â€" for you and your family;
Travel Insurance;
Retail Discounts (via the benefit portal).
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If you were eligible to this vacancy, please send us your resume, with salary requirements and a resume to The Access Group.
Interested on this vacancy, just click on the Apply button, you will be redirected to the official website
This vacancy will be opened on: Sun, 30 Jun 2013 09:16:07 GMT
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